Are the Certification Programs available
now?
We are completing several pilot tests within
automotive retailing, and with OSA's specific requirements. Because the tool,
partner and processes are well-proven in other industries, we anticipate general
availability in January or February 2008.
How can I sign my company up?
Please complete the form
here, and we'll follow up
immediately.
Is there more information available?
Of course! Please email or call with any
questions, and we will customize a proposal for your consideration.
Will OSA partner with additional companies
to provide certification services?
No. OSA selected TruArx after an extensive
comparison of the market. TruArx brings a unique set of on-line tools and broad
expertise that is unmatched.
Is the pricing truly 'one size fits all?'
The pricing assumes that a company's operations
are discrete and contained within one location. For large companies, it may make
sense to divide the certification process (and resulting certification) into
smaller entities. So, the pricing could increase for companies undertaking
certification for various sets of programs and / or various locations. We're
happy to answer specific questions, and build a program that is tailored to
individual needs.
Are there other fees or required
activities?
No. We offer OSA members a substantial discount,
in recognition and appreciation of their support of OSA's broader activities. In
some cases, the discount entirely offsets the annual membership fees. Our
Certification partner, TruArx, brings a broad range of capabilities. We're happy
to arrange conversations around additional assistance, if requested. But, it's
not required or, in most cases, necessary.
Is OSA making a profit on these
Certification Programs?
Fees associated with the Certification Programs
primarily cover the direct cost of the program - which include internal and
third-party expenses. We anticipate broad-based marketing of this program, as
well as ongoing updates to the program and underlying guidelines, so a small
portion of the fees also covers OSA's general expenses. We offer OSA members a
substantial discount in appreciation for their support of OSA's programs. As a
not-for-profit organization, OSA's revenue and income is all utilized directly
for the benefit of its members and in support of its education and communication
roles.
Why is Certification only valid for 1
year?
Automotive retailing and IT services evolve
quickly. Dealerships need to know that data security remains a key priority for
IT providers, so maintaining regular, comprehensive reviews of those processes
is important. Further, we expect OSA members to provide frequent input into the
Security Guidelines, and we will update them annually.
How can I provide feedback on the Security
Guidelines?
We welcome your input anytime! And, we will update
the Guidelines once a year, and we will communicate opportunities to participate
in that effort.
Who makes the final decision regarding
Certification approval or matters of interpretation?
OSA's staff will lead the effort in any matters of
interpretation, and will provide final Certification approval. TruArx will
provide their counsel and guidance where appropriate, and a small number of OSA
members may be asked for their perspectives. All information specific to an
applicant's processes or responses will remain confidential and used only by OSA
and TruArx.